Jira Cloud Integration for Post production issue type:
Currently, Crashlytics only supports Bug issue type with Jira Integration. It would be helpful if it allowed other issue types, such as post-production issues.
This solution allows users to integrate with their organization's Jira issue-type standards, including Pre-production, Post-production, and Defects, instead of relying solely on the issuetype "bug".
Rajeshwari Barikar
shared this idea
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Grégory Verron commented
# Description:
Currently, the Jira integration in Firebase Crashlytics is hardcoded to look for an issue type specifically named "Bug".Many organizations, like ours, use customized Jira project schemas where the issue type for defects is named differently (e.g., "Anomalie" in French, or other custom naming conventions). Because of this hardcoded requirement, the integration fails to connect if a "Bug" issue type does not exist in the Jira project.
# Request:
Please update the Jira integration settings to allow users to select their preferred Issue Type from a dropdown menu populated by their Jira project's available issue types.This would greatly improve the flexibility of the integration and allow teams to maintain their existing Jira workflows without having to create redundant or unnecessary issue types just to satisfy Firebase's configuration requirements.
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Related isssue: https://firebase.uservoice.com/forums/948424-general/suggestions/47540342-jira-cloud-integration-for-post-production-issue-t